Frequently Asked Questions

Our flatware is crafted from premium 304 stainless steel — the gold standard in culinary-grade metalware — known for its exceptional resistance to corrosion, rust, and daily wear. Select pieces in our collection additionally feature a Physical Vapor Deposition (PVD) finish, a process that molecularly bonds a thin metallic layer to the surface, resulting in a lustrous, enduring color that far surpasses traditional electroplating in durability.

While our flatware is technically dishwasher-safe, we recommend gentle hand-washing with warm water and a mild detergent to preserve the brilliance of the finish over time. Avoid abrasive scouring pads, harsh chemical detergents, and prolonged soaking. Dry promptly after washing to maintain the mirror-like polish that defines each piece.

Yes — ZC Utensils ships worldwide. We partner with reliable international logistics carriers to ensure your order arrives safely, regardless of destination.

Standard international shipping typically takes 7–14 business days from the date of dispatch, depending on the destination country and local customs clearance times. Expedited shipping options may be available at checkout for select regions.

Please note that import duties, taxes, and customs fees are the responsibility of the recipient and are not included in the product price or shipping cost. We recommend checking your local customs regulations prior to ordering.

Absolutely — and we welcome the opportunity warmly. As a direct-from-factory manufacturer, we are uniquely positioned to support large-volume wholesale buyers, hospitality brands, retailers, and corporate gifting programs with competitive pricing and consistent quality.

We offer:

• Flexible Minimum Order Quantities (MOQ) to suit businesses at every scale
• Custom OEM manufacturing — including bespoke designs, private labeling, and exclusive finishes
• Dedicated account management and pre-production sampling

To discuss your requirements, please reach out to our B2B team. We will respond within 1–2 business days with a tailored proposal.